International AIDS Society

Getting To and Around Melbourne

How to get to Melbourne

Melbourne Airport (Tullamarine) is 25km north of the city on the Tullamarine Freeway. It has both international and domestic terminals in close proximity, making transfers easy. Direct international flights arrive from Asia, New Zealand, North America and Europe.

How to get from Melbourne Airport to Melbourne City Centre


Air Melbourne operate the Heli-Express airport transfer service, between Melbourne Airport and the City. Flights operate between sunrise and sunset and the journey takes around 4 minutes flying time. The service includes a Mercedes-Benz valet transfer between Melbourne Airport arrival terminal and the Melbourne Airport helipad. Flights arrive and depart from the CBD helipad located on the Yarra River, directly opposite the Melbourne Convention Centre (AIDS 2014 venue). A one way Heli-Express flight is $274.00 per person including GST.

For more information, please visit: www.airmelbourne.com.au


Skybus operates 24 hours, 7 days a week every 10 minutes from Melbourne Airport to Southern Cross train station in the city.  A hotel transfer service operates from Southern Cross station to selected CBD hotels. Skybus operates 24 hour a day, 7 days a week including public holidays.  Return tickets will be available for USD 25 including 10% GST when you register

For more information, please visit: www.skybus.com.au


Melbourne’s taxis are a safe and convenient way to get from the airport to your destination. Taxi ranks are located on the ground floor outside Terminals 1 and 3. You can catch a taxi from designated taxi ranks. Taxi fares are calculated according to the distance and duration of the journey, and will vary based on the number of people and time of travel. Additional charges apply if you travel on some public holidays, late at night, travel with five or more people or pay with credit or debit card. Estimated cost to CBD: AUD$50

Getting Around Melbourne

Melbourne is a city that's a cinch to explore, with flexible and no-fuss ways to move around town. Bike tracks, waterways, trains, trams and taxis transport you through the city and make you a part of its action. You can also cruise, cycle or walk to attractions and events around the city.  Click this link to free visitor information services: www.melbourne.vic.gov.au/visitor

Public Transport

Public Transport Victoria (PTV) is the central stop for information on public transportation services, fares and tickets. Up-to-date information is available via the website, call centre and mobile app.

The AIDS 2014 organizers, in collaboration with Public Transport Victoria (PTV), offer a special deal for delegates:

For only USD 20, delegates can book a PTV ticket and benefit from approximately 70% discount on the standard public transport ticket cost (AUD 71 for a 7 day ticket). The AIDS 2014 PTV ticket allows unlimited travel in zones 1 and 2 on bus, tram and train from Saturday 19 to Friday 25 July 2014. The AIDS 2014 PTV ticket can be booked when you register. Together with your booking confirmation, you will receive a personalized voucher which can be printed and used for ONE initial journey from your hotel to the conference venue in order to collect your conference name badge. The official PTV ticket will be integrated in your conference name badge. Should you come across a transport controller (ticket checker/authorized officer) on your way to collect your name badge from the venue, you will need to present your voucher along with an official ID (diving license, passport etc.) for verification purposes.

Train and tram services operate between 5:00 and 24:00, Monday to Thursday with extended hours around 1:00 on Friday and Saturday nights. On Sunday, trains and trams operate 7:00-23:00. Many of Melbourne’s bus routes run from 6:00-21:00 Monday to Friday, 8:00-21:00 Saturday and 9:00-21:00 Sunday.

To plan your journey or for more information, visit www.ptv.vic.gov.au or call 1800 800 007.

City Circle Tram

The City Circle trams is a free tram that run in both directions approximately every 12 minutes between 10am-6pm from Sun to Wed and between 10am-9pm, Thu to Sat (except Christmas Day and Good Fri).

Clockwise Service: Flinders St > Harbour Esp > Docklands Dr > La Trobe St > Victoria St > Nicholson St > Spring St > Flinders St

Melbourne Bike Share

Melbourne Bike Share is a new form of public transport, designed for short trips across the city. Simply purchase a subscription that suits you, take a bike when you need it and then return it to one of the 50 bike stations throughout the city.

You can choose from either a daily subscription ($2.60 per day) or a weekly subscription ($8.00 per week). Both of these subscriptions can be purchased at one of the 51 terminals around the city of Melbourne. Simply swipe your credit card, complete the registration details and off you go.  Please note that it is illegal to cycle in Melbourne without a helmet.  Helmets are easily available.

For more information, please visit: www.melbournebikeshare.com.au/

Melbourne Visitor Shuttle

The Melbourne Visitor Shuttle is a great way to see Melbourne's attractions. This popular service operates daily every 30 minutes from 9.30am to 4.30pm (excluding Christmas Day) and costs $5 for an all-day ticket. The trip takes approximately 90 minutes and includes an informative on-board commentary as you travel around Melbourne.

You can hop on and off the bus at any of the following stop locations:

Stop 1. Arts Precinct Stop 8. Queen Victoria Market
Stop 2. Federation Square Stop 9. Harbour Town, Docklands
Stop 3. Sports Precinct Stop 10. Etihad Stadium and Victoria Harbour
Stop 4. Chinatown Precincts Stop 11. William Street
Stop 5. Melbourne Museum and Carlton Gardens Stop 12. Southbank and Yarra River
Stop 6. Lygon Street Precinct Stop 13. The Shrine and Royal Botanic Gardens
Stop 7. University of Melbourne  

The Melbourne Visitor Shuttle is a great way to see Melbourne's attractions. Check this page for details of the route and all 13 stops, plus any temporary stop closures and route changes: www.melbourne.vic.gov.au/shuttle

City Taxis

Taxis can be hired off the street, at designated taxi ranks, or by phone or mobile app booking. Taxi dome lights indicate availability to people hailing a cab – if the large dome light is on the taxi is available for hire.  

Late night taxi trips must be paid for in advance. Between 10pm and 5am in Victoria, the driver will ask you for an up-front deposit, based on a table of point to point estimates. Use the fare estimator to work out what your trip is likely to cost.

Melbourne's major taxi companies include:

13 CABS (Ph 13 22 27) www.13cabs.com.au
Silver Top Taxis (Ph 13 10 08) www.silvertop.com.au

City Maps

City map (PDF 3Mb)
City of Melbourne interactive map

Foreign Language City Guides

Available in Simplified Chinese, French, German, Italian, Japanese, Korean and Spanish


Information Services

Melbourne Visitor Centre

Located at Federation Square, corner of Flinders Street and Swanston Street, the Melbourne Visitor Centre is open 9am-6pm daily

Tel: 9658 9658
E/m: [email protected]  

Melbourne Visitor Booth

Located in Bourke Street Mall, friendly volunteers provide maps and information on shopping, attractions and events. Open 9am-5pm.


City Ambassadors

Keep an eye out for our City Ambassadors in their distinctive red uniforms for assistance with directions, public transport enquiries, events and general questions about Melbourne.

Wherever you are from, our friendly volunteers can help you! They are approachable and equipped with extensive local knowledge.

City Ambassadors can be mainly found along Swanston Street at corners such as Flinders Street and Bourke Street.

Monday to Saturday - 10am to 4pm. Sunday – 11am to 3pm (excluding Good Friday and Christmas Day)


Melbourne Greeter Service

The Melbourne Greeter Service is a free two - four hour walking orientation of the city. Orientations are available in English 7 days a week (excluding Good Friday and Christmas Day) and depart once daily at 9.30am from the basement level of the Melbourne Visitor Centre at Federation Square (located on the corner of Flinders and Swanston Streets). 

Orientations in foreign languages are available including Dutch, French, German, Greek, Italian, Spanish and Swedish.  Check the website for scheduled tours.

Bookings are required with at least 24 hours’ notice.
Request your Melbourne Greeter Service orientation online 

or by phone: 
03 9658 9658 M - F (7.30am - 6pm) or 
03 9658 9942 S/S (9am - 6pm)